12. Working With The Nervous System

Back to: Strategies for Dealing with Aggressive and Violent Behaviours > Managing Violent Situations

Step 1. Read the text below. As the flight or fight response is the primary feature of the escalation process, de-escalation requires a calming of this response. If you are attempting to de-escalate a potentially aggressive or violent situation, it is essential that you do not do anything that the triggered individual might perceive as … Continued