Step 1. View the link and read the article or listen to the audio. https://www.youthaodtoolbox.org.au/3-being-aware-phases-incidents-involving-aggressive-potentially-violent-behaviour Step 2. Read the summary. The 5 phases of an aggressive incident are (from the viewpoint of the aggressor): Triggering event(s) Escalation Crisis Recovery Post crisis depression Source: https://www.youthaodtoolbox.org.au/3-being-aware-phases-incidents-involving-aggressive-potentially-violent-behaviour Step 3. Click the ‘Complete Lesson’ button and progress to the … Continued